It pays to check in with Retriever Services.
Retriever Services has the package deal you've been looking for. Whether your guests are in their rooms,
out by the pool, in the guest shop or the bar, or at one of your restaurants, you want to centralize,
streamline and simplify their purchasing and payment options. And you want the solutions to enhance your
business and create an experience that will bring your guests back for more.
Payments:
Retriever Services supports all the major payment types your business needs. Not only can you
take advantage of our competitive MasterCard® and Visa® discount rates, we also support American Express®,
Discover®, JCB®, debit, stored value and corporate cards, Barter cards, B2B cards, and your local
Loyalty cards, not to mention the emerging electronic payment options.
Value-Adds:
Our system has the flexibility to integrate with all the major property management systems and
other hospitality VAR's. So no matter what system your property runs to manage operations, you can rest
assured that Retriever Services will manage the payments.
Varied Terminal Interfaces:
Our exclusive Network Services applications are easy to use both for day-to-day operations and for training
of new personnel. Retriever Services enhanced front-desk features include no-show flag, one-key reauthorization
and networking. We also support hardware platforms that feature Omni® and Hypercom®, among others. And if you
already own your terminal, in most cases we can convert you to the Retriever Services system quickly and easily.
Flexible Platforms:
Our options include hospitality management interfaces, stand-alone terminals and our
PC product for integrated terminals requiring central reconciliation.
Data Delivery:
With a few mouseclicks on your PC, your night auditor or corporate controller can access
customized location and corporate-wide data in daily, weekly or monthly reports through secure web access
or daily emails. Or better yet, you can download the data into your own accounting systems.
Chargeback and Retrieval Handling:
Our expert, aggressive chargeback and retrieval handling can help protect the sales you've already made. We
can often act on your behalf, preventing chargebacks before they occur.
Short Startup Time:
If your enterprise is just starting out, or you're switching to our services, we know how to get your system
up and running in no time. And we provide the training you need to ensure your staff never misses a beat.
24/7 Support:
In addition to your own account management team, you will also have 24/7 access to our experienced technical
helpdesk experts and retrieval/chargeback resolution specialists. They are always on duty to help, no matter
when you need them.
Reliable Service:
Our redundant processing centers ensure maximum uptime and transaction security.
Our Partner Network:
Whether you need access to hot leads to widen your customer base or you want some guidance in creating you
own secure cyber-storefront, our partners can show you the way.
Merchant Support Center:
Knowledge is the key to making smart decisions. As your payment solutions partner, our Merchant Support
Center provides you with the information and tools you need to grow your business.
Contact a Sales Representative:
Our friendly, trained sales representatives can help you diagnose your specific needs and recommend solutions.
Retriever Services. End-to-end solutions for day-to-day business.
Your business will prosper with:
