Store Charge Card

Your customers are your most important assets. Offer them a credit card with your company's name on it. A private label credit card will serve as a powerful marketing tool to:

  • Increase sales and profitability
  • Create customer loyalty
  • Build a marketing database

It has been statistically proven that private label credit card customers are more likely to read your advertisements and visit your store. They'll purchase from your store twice as often as bank card or cash customers. And, they're more likely to make impulse purchases and purchase more expensive merchandise.

Discover the value a private label credit card program can add to your business.

No matter the industry, you're a retailer and your goal is to sell. You probably don't have the time or staff to implement your own private label credit card program. So, partner with Retriever Services, and experience the Retriever Services Advantage.

We have the expertise to start your program from the ground up. And, if you already have a private label card, we have the resources to buy your receivables and efficiently redesign and administer your program.

Either way, our advanced software allows virtually instantaneous transactions at the point-of-sale, and gathers data that will provide valuable insight into your customer base.

We understand retail, because we were retailers too. Our management team has years of retail experience in a variety of disciplines. This insight creates a sensitivity toward your business enabling us to choose systems and develop programs that seamlessly integrate with yours. We allow you to concentrate on sales while we build a profitable private label credit card business for you.

For these reasons, many retailers turn to Retriever Services. We are the experts in the Private Label credit card business. We have both the experience and know-how to install a customized program that will fit your needs while remaining anonymous to your customers.

That's the Retriever Services Advantage.

Store Charge Card Customer Service

To answer basic customer inquiries, Retriever Services provides a full-service, 24-hour voice response unit. For more in-depth information, your customers can reach a customer service representative six days a week. Our team is knowledgeable, courteous, and ready to serve your customers.

Store Charge Card New Accounts/Credit

At the heart of Retriever Services, our New Accounts/Credit Department is an up-to-date, professionally staffed inbound call center where our retail stores phone in their customers' credit applications. Our "talk-time" (the amount of time it takes to process an application) is significantly quicker than the industry standard of three to five minutes. This is an example of how we draw on the latest technology, enabling us to offer instant credit and keeping competitive in today's fast-paced retail environment.

Store Charge Card Collections

Late paying customers receive reminder calls and letters. Retriever Services uses highly automated systems including a predictive dialer, skip tracing database, and a "pay-by-phone" service. Our goal is to resolve delinquencies, while protecting the customers open-to-buy.

Store Charge Card Payment Processing

Prompt collection of payments is important to both you and your customers. Retriever Services uses a lock box for payment remittance. Through this efficient, automated service, your customers' payments are electronically transmitted and posted daily.












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