Protect Your Business with Retriever Services Loss Prevention
Retriever Services Chargeback and Retrieval Department defends its merchants' rights by making sure
that the Visa or MasterCard dispute resolution guidelines have been met when the cardholder-issuing banks send
us transaction receipt requests and contested transactions.
The Chargeback and Retrieval Department protects our merchants and reaches favorable resolutions for them. To
achieve this, the department reviews the merchant's responses to transaction requests and contested transactions
for completeness and proper documentation.